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Knowledge Base

SmartDesk Support

SmartDesk Support

Find support articles for your SmartDesk here.

Installation

Installation Manual

Installation Videos

Adjustable Desk

My Desk Won't Raise

Document Scanner

How Do I Scan a Document?

Where Do The Documents Get Saved?

I Am Not Able To Scan My Document

What Should I Do If The Scanned Document Looks Washed Out?

Facecam

Zoom camera setup guide for SmartDesk

Monitors

Instructions to change the order of displays and setting main display in windows 10

Why When I Am Touching In One Area Of My Monitor Is It Recognizing It In A Different Spot Or On Another Monitor All Together?

One or more of my monitors is black

No Touch Is Being Recognized When I Touch My Screen(s).

Miscellaneous

What ports are available?

How Will I Receive Software Updates On The Smartdesk?

After Windows Update, the SmartDesk Apps cannot be found.

SmartDesk Phone

Why Do My Phone Calls Cut In And Out While I Am Making A Call With My Cemtrex Smart Desk?

What VOIP Providers Can I Use With The Cemtrex Smart Desk?

STARK Touchless Gestures

STARK Gesture Tutorial

Touch Gestures

Touch Gesture Tutorial

Wireless Charger

Why Isn’t The Wireless Charger Charging My Phone?

Wireless Charger Ring LED Status