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Getting your laptop ready for SmartDesk Connect

⚠️DO  NOT  UNPLUG  THUNDERBOLT  CABLE  WITHOUT  EJECTING⚠️

For Windows 10 users,

  • Make sure Windows is up to date. Recommended version 20H2 and above. See how to update Windows 10 here
  • When you plug the laptop into the desk for the first time, navigate to the "external memory device" on Windows File Explorer. Click the installation files (.exe files) to install the required SmartDesk Connect software.
  • Download the latest eGPU drivers for Windows here
    Choose the WHQL drivers. 

For macOS users,

  • Make sure macOS is up to date. Recommended macOS Catalina 10.15 and above.
  • When you plug the macbook into the desk for the first time, navigate to the "external memory device". Click the installation files to install the required SmartDesk Connect software.